Privacy Policy

Last updated: January 1, 2025

1. Introduction

At MindSynergyWave, your privacy is important to us. This Privacy Policy outlines how we collect, use, and protect your information when you interact with our website and services.

2. Information We Collect

  • Personal Information: Name, email, phone number, date of birth, and address.
  • Health Information: Details you provide in therapy intake forms or during sessions.
  • Technical Data: IP address, browser type, pages visited, and device information.
  • Cookies: See our Cookie Policy for detailed use of cookies and tracking tools.

3. How We Use Your Information

  • To provide and manage psychological and therapy services
  • To respond to your inquiries and schedule appointments
  • To process payments securely
  • To comply with legal obligations
  • To improve our website functionality and user experience

4. Data Sharing

We do not sell your information. We may share data with:

  • Licensed therapists and administrative staff (under confidentiality agreements)
  • Service providers that assist with scheduling, billing, and website hosting
  • Authorities, only if legally required (e.g. danger to self/others, court orders)

5. Data Security

We implement appropriate technical and organizational measures to protect your data, including encryption, secure storage, and limited access by authorized personnel only.

6. Your Rights

  • Access your personal data
  • Request corrections or updates
  • Withdraw consent (where applicable)
  • Request deletion, subject to legal and professional obligations

7. Data Retention

We retain your data only for as long as necessary for therapeutic, legal, or administrative purposes, in line with ethical practice standards.

8. Children's Privacy

Our services are not directed at children under 13 without parental consent. We do not knowingly collect data from minors without authorization.

9. Third-Party Links

Our website may contain links to third-party sites. We are not responsible for their privacy practices or content.

10. Changes to This Policy

We may update this Privacy Policy periodically. Changes will be posted on this page with the updated revision date.

11. Contact

If you have questions about this Privacy Policy, please contact us at contact@mindsynergywave.com.